Patient Pursuit helps hospitals book more appointments. We tell you how every call was handled, alert
you when a call needs attention, and work to improve your patient experience. Our human reviewers
listen to every inbound and outbound call to provide insight into what's happening on the phone.
Thorough Call Monitoring
Listen to and review 100% of inbound and outbound calls, not just a sampling.
Offer insight into all scheduling opportunities that occur on the phone, not just those entered in your EMR scheduling system.
Provide reviews within hours of call completion, allowing you to promptly follow up with missed appointment opportunities and calls that were mishandled.
Improved Patient Experience
Proactively recognize problem areas on the phone and drive the specific improvements that you seek to enhance the patient experience on every call.
Efficient User Training
Provide in-depth training and dedicated ongoing consulting while tapping into our 30 years of telephony experience to clearly interpret your data and improve your phone culture.
See the Product in Action