"Once we started using it, it was like an answered prayer. The info that Patient Pursuit gave us was extremely valuable."
Dr. Duane Taylor, Affordable Dentistry
"Before Patient Pursuit, there wasn't a structure in place for routine call auditing to see if specific behaviors or actions were occurring on the phone."
Joe Paschka, University of Minnesota Physicians
"We want to create a relationship, a friendship with these people. It's a business, yes, but we enjoy what we do. We want to enjoy coming to work and we can't do that if we don't connect with these people."
Lisa Barerra, 21st Century Dental
"I like that I can (within an hour) see how a call was tagged, listen
to it, and salvage that attempt so that in real-time I can coach my
team, analyze their trends, and salvage those missed
opportunities to grow my patient flow. I don't have to wait for the
next day to get that reporting; I can do it immediately from the
platform. I like that Patient Pursuit's support team is available to
respond to me with last-minute changes. I love how they are able
to accommodate and empathize with our needs, PLUS they come up with really
creative solutions. Patient Pursuit is a really personable and customized experience."
Dalia Rios Hill, Patient CareJefferson Dental Clinics
"Patient Pursuit solidifies the quality and value of our work with
human audited results; it empowers us to make better
decisions and boost performance based on real insight. If one
of the most significant opportunities to grow your business
occurs on the phone, then you need Patient Pursuit."
Richard Maldonado, Digital MarketingBe Seen Today
"Patient Pursuit is extremely helpful for training front desk staff, along with strengthening our marketing efforts."
Marcy Ward, Practice ManagerHudson Road Animal Hospital