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Patient Pursuit


For most veterinary hospitals, the phone is a mystery. Despite having traditional phone system data and quality assurance teams, there remains a lack of visibility into this part of the patient experience.

Operations and Marketing Departments use Patient Pursuit to gain full insight into what is happening on the phone and have better oversight to drive strategic decisions and improvement.

Patient Pursuit tells you how every call was handled, alerts you when a particular call needs attention, and actively works to help improve your patient experience.

Patient Pursuit will help you to:

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Pinpoint areas of the phone process where your hospitals are underperforming and identify where you are losing patient opportunities.

Improve Staff Performance

Get better on the calls you're already receiving by improving staff members' performance.

Take the burden of staff training off of managers and put it into the hands of trained experts.

Follow up with Every Opportunity

Receive an alert every time a patient needs a follow-up call so you can rescue opportunities that would have otherwise been lost.

Generate Better Leads

Gain insight into how many appointment opportunities, not just calls, your marketing sources are driving to your hospitals.

Optimize cost-per-patient based on the phone calls your advertisements generate.

Patient Pursuit Helps You Own the Phone with:

Missed Opportunity Alerts

In-Depth Marketing Analytics

You focus on the pets. We focus on the business.

Leave the marketing and staff training to Patient Pursuit. Spend less time building the business, and more time caring for your furry customers.


Call 866-606-5614 now to receive 25% off your first month.